ao999com Terms & Conditions

1 General Terms

These Terms & Conditions ("Terms") apply to the use of the ao999com website and mobile application ("Platform"). They constitute a legally binding agreement between the company operating ao999com ("we", "ao999com") and you ("Member", "User").

Ao999com operates in Bangladesh and several other countries. However, online gaming may be subject to restrictions in certain jurisdictions. It is the member's responsibility to be aware of and comply with the laws applicable in their country.

These Terms & Conditions are available in both English and Bengali. In the event of any discrepancy, the English version shall prevail.

2 Account Registration

To open an account with ao999com, you must provide accurate and truthful information. ao999com reserves the right to close any account found to have been registered with false details.

Information required for registration:

• Full Name (as per National ID)
• Active mobile number
• Valid email address (if applicable)
• Date of birth
• Preferred payment method details

Single Account Policy:

Each individual may hold only one ao999com account. Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited. Violating this rule may result in all accounts and associated funds being permanently forfeited.

KYC Verification:

Ao999com may request a copy of your National ID or passport for identity verification (KYC) at any time. Failure to complete KYC within the specified timeframe may result in the temporary or permanent closure of your account.

3 Age Limit & Eligibility

Ao999com strictly prohibits participation by minors. You must be 18 years of age or older to use this platform.

The following individuals are also ineligible to use ao999com:

• Officers, employees of ao999com, or members of their immediate family
• Residents of countries or regions where online gaming is prohibited by law
• Anyone previously banned by ao999com

4 Deposits & Payments

Ao999com supports deposits via Mobile Pay, Nagad, Rocket, and other payment methods. For full deposit details On the payment page available.

Key deposit rules:

Ao999com reserves the right to verify the source of deposits. Suspicious transactions will be investigated and reported to the relevant authorities if necessary.

5 Withdrawal Rules

Withdrawals on ao999com are generally processed quickly. However, certain conditions must be met — otherwise your withdrawal may be delayed.

Withdrawal Terms:

• Withdrawals can only be made from a KYC-verified account
• Withdrawals will only be processed to the same payment method used for the deposit
• Withdrawals may be held if the bonus wagering requirements have not been met.
• Daily withdrawal limits apply (higher limits for VIP members)
• Additional verification may be required for large withdrawal amounts

6 Bonuses & Promotions

Ao999com offers a variety of bonuses and promotional offers. Each bonus comes with specific terms that must be read carefully before claiming.

General bonus rules:

• The welcome bonus can only be claimed once and applies to one account per customer
• A wagering requirement must be met before bonus funds can be withdrawn (typically 3–10x)
• Bonus betting may be restricted or unavailable on certain games
• Bonuses are typically valid for 7–30 days. Any bonus not used within the specified period will be forfeited.
• Accounts found to be abusing bonuses (arbitrage, bonus hunting) will be suspended

7 Betting Rules

The following rules apply when placing bets on ao999com.

Bet Confirmation:

Once a bet is confirmed, it cannot be cancelled or changed. Please verify all details before placing your bet — match, market, amount, and odds.

Match Cancellation or Postponement:

• If a match is cancelled, bets are generally voided and stakes are refunded.
• Results determined by the DLS method will be considered final
• If a match is rescheduled, ao999com's policy will determine the outcome.

Odds changes:

Once a bet is confirmed, it will be settled at the odds locked in at the time of confirmation — even if the odds change afterwards. ao999com reserves the right to update odds at any time.

Maximum Win Limit:

A maximum payout limit applies to each bet. This limit may vary by market and event.

8 Prohibited Activities

The following activities are strictly prohibited on ao999com:

• Match fixing or betting using insider information
• Use of bots, scripts, or automated software
• Opening or operating multiple accounts
• Bonus system abuse or arbitrage betting
• Money laundering or any other illegal financial activity
• Intentional exploitation of system vulnerabilities or bugs
• Attempting to hack or steal another member's account
• Threatening, harassing, or abusing ao999com staff

9 Account Closure & Suspension

Ao999com reserves the right to close or temporarily suspend any account at any time, for any reason, and without prior notice.

Grounds for account closure include:

• Breach of Terms & Conditions
• KYC Verification Failure or Submission of False Information
• Suspicious Financial Activity
• At the member's own request (self-exclusion)
• If found to be a minor

To close your account yourself:

If you wish to close your account, please contact the ao999com support team. Make sure to withdraw any remaining balance before the account is closed.

10 Responsible Gaming

Ao999com is firmly committed to Responsible Gaming. We want our members to play for fun — never out of pressure or compulsion.

The following responsible gaming tools are available on the ao999com platform:

• Set daily, weekly & monthly deposit limits
• Daily betting time limit
• Temporary break (1 day to 6 months)
• Permanent Self-Exclusion
• Reality Check — periodic reminders of your session time while playing

For more details, visit our Responsible Gaming Page View.

11 Privacy & Data Protection

Ao999com takes the security of members' personal information extremely seriously. We will never sell your data to any third party.

Full details on how we collect and use your data Privacy Policy Page available.

• All data is secured with SSL encryption.
• Payment information is secured directly by the payment gateway
• Members may request to view or delete their personal data

12 Changes to Terms

Ao999com reserves the right to amend these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification.

Continued use of ao999com after any changes will be taken as your acceptance of the updated Terms. We recommend visiting this page regularly.

If you have any questions or concerns about these Terms, please get in touch with us: support@ao999com.biz